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BackCheck Instructions - Online Criminal Record Check - E-PIC

Coaches are required to complete a Volunteer Criminal Record Check - EPIC online via www.backcheck.net/skatecanada. This check can be completed in three simple steps!

 

1. REGISTER OR LOGIN:

Click on the following link: www.backcheck.net/skatecanada. You will be taken to the Skate Canada BackCheck welcome screen.

Click on myBackCheck.com to commence registration

NEW COACHES:

For coaches completing BackCheck screening for the first time you will need your Skate Canada ID Number to register.

RETURNING COACHES:

For returning coaches completing BackCheck screening you will need your Skate Canada ID Number, User Name and Password to Login.

2. PROVIDE CONSENT:

Click on Inbox to find the invitation: 

Click on Skate Canada / Patinage Canada: 

 The following will appear:

"Accept & Continue" to purchase myBackCheck.com Service:

 

3. VERIFY ID:

You will be asked to answer a series of questions relating to your credit file and address history to prove your identity online. Once you have correctly answered the identity verification questions, then the background check request will be processed.

However, if you failed to answer the online questions correctly, then you need to take an extra step to proceed with your check. You will need to print the ID Verification form and take it, along with 2 pieces of ID to your hiring manager or nearest Canada Post location.

Note: The online ID verification process utilizes out of the wallet questions pulled from candidate's credit history. This is completed through TransUnion (one of the main credit unions in Canada). Please take note that this is not a credit report and it does not affect the candidate’s credit score.

 

If you have any questions or if you are experiencing issues while completing your screening BackCheck has customer service agents available at 1-877-455-6730 (Option 1, then option 2). When contacting BackCheck make sure to identify yourself as a Skate Canada coach.

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